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FAQs


What should I do if my box is late or there’s an issue with my delivery?

We’ll do our best to email you ahead of time if our shipping carrier confirms there may be a change to your expected delivery day. If you haven't heard from us and your delivery doesn’t arrive on the day it was scheduled to arrive or if you have concerns, please let us know by calling (800) 744-4409

How do I track my delivery?

Once your order has shipped, you’ll receive an email notification with the subject line ‘Your delivery is on its way!’ The email will provide your order details and tracking number.

What kinds of payment methods do you accept?

Visa, Master, Discover, American Express, & E-Gift Cards

What do I do if I entered the wrong shipping address?

You can contact us at (800) 744-4409 to cancel your order or change the shipping address. We cannot make changes to the items purchased.